The NMLS annual renewal period starts tomorrow, Nov. 1 and will continue through Dec. 31. Here are some helpful reminders as you complete the renewal process: 

• Your company’s NMLS record must be up to date and all state-specific requirements must be met before submitting your renewal request. Refer to the NMLS Resource Center for a list of state regulator renewal deadlines, renewal fees, and state-specific requirements.

• A free, online renewal training course is available to help guide you through the renewal process.

Reminder: NMLS will automatically terminate unrenewed licenses that are not eligible for reinstatement after Dec. 31. State agencies set reinstatement eligibility for each license type. Reinstatement eligibility can be confirmed on the NMLS Resource Center.  

In addition, it is important to remember NMLS only accepts payment by Mastercard, Visa, and ACH. 

Call center hours are 9 a.m. – 9 p.m. EDT, Monday through Friday. If you need to contact the NMLS Call Center (1-855-665-7123) for support, the best times to call are early in the morning (9 – 10 a.m. EDT) and in the evening (after 5 p.m. EDT). 

Online support options are available on the NMLS Call Center page of the NMLS Resource Center. The online support options include getting a status update on your renewal request and requesting to have your two-factor authentication (VIP credential) reset.   

NMLS State Resource Center  |  Contact NMLS

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