The NMLS annual renewal period is now in progress and will continue through Dec. 31. Here are some helpful reminders as you complete the renewal process: 

• Your company’s NMLS record must be up to date and all state-specific requirements must be met before submitting your renewal request. Refer to the Annual Renewal page of the NMLS Resource Center for a list of state regulator renewal deadlines, renewal fees and state-specific requirements. 

• A free, online renewal training course is available to help guide you through the renewal process.  

Reminder: NMLS will automatically terminate unrenewed licenses that are not eligible for reinstatement after Dec. 31. State agencies set reinstatement eligibility for each license type. Reinstatement eligibility can be confirmed on the Annual Renewal page of the NMLS Resource Center.  

If you need to contact the NMLS Call Center (1-855-665-7123) for support, the best times to call are early in the morning (9 – 10 a.m. ET) and in the evening (after 5 p.m. ET). The call center hours are 9 a.m. – 9 p.m. ET, Monday through Friday. 

Online support options are available on the NMLS Call Center page of the NMLS Resource Center. The online support options include:

• Requesting a password reset.
• Unlocking your account.
• Changing the email address on your account (for account recovery)
• Getting a status update on your renewal request.
• Requesting to have your two-factor authentication (VIP credential) reset.   

NMLS Resource Center  |  Contact NMLS

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